After-Sale Services
Flexible Warranty Coverage
At WOSEN, we offer a comprehensive 3-year warranty on all our products, with the flexibility to extend up to 7 years to meet your project needs. Our coverage includes all components, and we handle one-way shipping costs and customs duties for any repairs. If issues arise, we promise compliant repairs and swift reshipment, ensuring your peace of mind and satisfaction.
12-Hour Quick Response
We offer worry-free customer service with a promise to respond to international inquiries within 12 hours. Our expert team provides guidance on installation, usage, and troubleshooting. For any batch issues, we’ll send a professional team for on-site investigation and provide tailored solutions, ensuring top quality.
Certification Ready, Effortless Sales
We proudly hold multiple stringent international certifications, including UL and European TUV and ENEC, giving you total peace of mind in sales. To cater to the unique demands of various countries and regions, we tailor our certifications. Whenever you require, we are dedicated to obtaining the necessary certifications, without regard to profit, ensuring our products enter the market smoothly and effortlessly.
Brighten Your Space with WOSEN Lighting Solutions
DO NOT HESITATE TO CONTACT US, IF YOU HAVE ANY NEEDS OR QUESTIONS
